TeleMed Virtual Visits with Our Board Certified Providers for Your Convenience and Well Being
TeleMed visits are by prior appointment only. Book an appointment first and get confirmation to consult the attending provider online. You will need either a smartphone or a computer with camera and microphone to join Office Ally TeleMed video conferencing with our physician Dr. Shivani Chawla Mehta, MD.
If you have not booked, you can book a virtual, TeleMed visit using the button above. After we send you a link, call us to pay your co-pay and deductibles or make prior arrangements with our clinic to bill your insurance and have a credit card on file as a backup payment.
Our staff and providers are all vaccinated with Covid-19 vaccine. But, for your safety and the safety of other patients who have not been vaccinated, if you have Covid-19 like symptoms such a cough, cold, shortness of breath or fatigue you can only be seen via TeleMed video conferencing. After your TeleMed visit is complete, an in-clinic visit may be scheduled as needed.
TeleMed Video Visits for Following Minor Health Issues
TeleMed video visits are not meant for emergencies. Please review the list of conditions to see if your symptoms are suited for Tele-Medicine virtual visits. TeleMed visits are the best way, next to in-clinic visits, to consult your provider.
- Cough or Cold
- Cosmetic Consults
- Covid-19 Concerns
- Heartburn – Acid Reflux
- Hypertension – Mild
- Insect Bites
- Loss of Appetite
- Pink Eye or Stye
- Pain & Aches
- Respiratory Problems
- Sinus Infection
- Sore Throat
- Sleep Disruption
- Vaccination Schedules & Concerns
Frequently Asked Questions About TeleMed Virtual Visits
Preparing For Your Tele-Medicine Video Visits
Video Tele-Medicine or TeleMed visits are not meant for emergencies. Call 911 if needed. Please review the list of conditions above to see if your symptoms are covered and can be addressed in virtual TeleMed visits.
We use a HIPAA compliant TeleMed virtual visit application integrated with our EHR & Practice Management Office Ally System to facilitate the workflow of our providers to serve you better.
After you have provided your insurance info and your email we will schedule a TeleHealth visit. Self pay and not insured or insured with high deductible plans are welcomed. TeleMed visits are affordable and have transparent pricing. We will send you a confirmed TeleMed appointment notice; our application will send it via an email and/or SMS notification 15 minutes before the scheduled meeting time. If you did not receive a TeleMed visit invite or need assistance please feel free to call us at (408) 945-0300.
Follow the Link, Download the App and Install
Zoom provides the best experience on iPhone, a smart phone, tablet, iPad or Galaxy, but you can also use your computer as long as you have a webcam or camera and audio is enabled.
Test Your Device
Test your device in your web browser ahead of the scheduled visit.
- Have adequate lighting.
- Make sure you are sitting in a lighted environment so that the doctor can see your face and body well.
- Have a flashlight with you. The doctor may ask you to zoom the flashlight and your camera at certain parts of your face or body.
- Have your chief complaint, reason for visit, medical history and questions or concerns you may have for the doctor.
- If you need privacy with our provider, make sure you are in a place that can facilitate it.
Start Your Visit
Click on the link sent to you by our healthcare provider, start the video conference and join the meeting with your provider. Make sure you share your video and audio; otherwise our provider will not be able to see you or hear you. Please join 5 minutes before and wait for your provider to join. If you have any difficulty joining the TeleMed consult or your provider has not joined on time, please feel free to call us at (408) 945-0300 to verify your appointment and/or when the provider will be able to join you.
What to Expect During and After Your TeleMed Video Visit
The Doctor Will Need Your Medical History
Please take your temperature, height, weight & pulse ahead of the exam time.
Be prepared to share your medical history, chief complaint, your weight and height, etc. You may be asked to zoom with your camera, and if needed with a flashlight, to look at the part of your body with affected areas. Make sure you have privacy. Your home is your exam room.
Make a list and be prepared to ask your questions and share your concerns so they can all be addressed.
After the Visit
The doctor will send your Rx or orders for lab or radiology and set up a follow up visit to discuss the outcome of results and plan treatment based on your results.
Your Feedback and Good Review is Appreciated
Thank the doctor. Take a moment to review us here. Let us know if we fell short and how we can do better. If we served you well, post us a review and share your opinion. You will make our day.
How Do I Book an Appointment?
Visit our Make Appointment page and complete the Request Appointment Form. Select the reason for appointment/service, up to 2 convenient dates and times, provide the required info and submit your request. This is just a request for a tentative appointment booking and is not confirmed. We will confirm your appointment within 24 hours by voice, email or SMS text. If urgent, please call our clinic at (408) 945-0300 during clinic open hours.
Schedule a Visit
If you are an existing patient and have a user ID for our Patient Portal, you can Schedule an Appointment or see your medical records now. You can also Contact Us to send an email request for making an appointment.
If it is an emergency, dial 911 or go to the nearest Emergency room or hospital.
Make an Appointment Online for an In-Clinic or TeleMed Virtual Visit
Join our Patient Portal called patient ally.
Within Patient Ally you can:
- make or cancel appointment
- view your medical records
- ask for Rx refill requests
- send secure messages to the doctor
Join today or contact our front office receptionist or our medical assistants next time you visit us and ask for enrolling into Patient Ally.
Allergies & Asthma
Covid 19 Testing & Vaccines
- Now Available - Pfizer bivalent booster (updated booster that includes the original virus strain and the omicron strain.) For ages six months and older who received their last dose 8 weeks prior.
- Vaccine for children under 5 years of age - FDA approved June 17th
- School Physicals*
- DOT/DMV Physicals*
- Pre-Employment Physicals*
*Not covered by insurance. $250 for each of the two types of physicals. These physicals are not considered an annual checkup.
- Pap Smears
- Breast Exams
- STD screening
- Contraceptive Counseling
- Preconception Counseling
- Cancer Screenings
- Weight-loss Counseling
- Acne & Skin Care
- Laser Hair Removal
- I-693 Immigration Medical Exams
- Immigration Labs
- Immigration Immunizations
- Wound Care
- Laceration Repair
- Incision & Drainage of Abscess
- Staple Removal
- Suture Removal
- Acute Sick Visits